How to Activate GTBank Token before first time Internet Banking

Do you recently acquire a new GTBank token and you wish to activate it for the below reasons.

Reasons for activating new Token Device

Transferring money from your account to another GTBank account or to other banks.
• Generating secure codes for online payment
• Conducting FX transfers
• Processing Cash/Draft In transit
• Adding more service options on our Internet Banking platform (add service)
• Making FX Sales
• To replaced your old token that stopped working.

If this is your first time of using the GTBank token, below are steps to activate the new GTbank TOKEN

HOW TO ACTIVATE NEW GUARANTY TRUST BANK TOKEN DEVICE

• Your token becomes active after 24 hours of acquiring it.

• To register it, log on to the GTBank internet banking platform or page using your user name-old account number and unique password.

• Go to the settings and help menu on your left.

• Enter the token ID without hyphen (-). (e.g. 1247138043) in the space provided, tick “Acknowledge” and click “Continue”. The numbers is at the back of your token- white panel.

• You will receive sms from GTBank, thanking you for completing the GTBank acknowledgement process.

• You can now proceed with your online money transfers via the GTBank mobile app or internet banking platform.

What Happens if you don’t Activate the New GTbank Token before using it?

If you fail to activate it online, “internal server error” will keep appearing each time you try to make transfers via the GTBank mobile app. Although, you will be able to add beneficiaries with the token but you can’t make transfer.

For questions and comments, you can use the comment box below or visit GTBank official TOKEN webpage

35 thoughts on “How to Activate GTBank Token before first time Internet Banking”

  1. Hi, please I want to activate my TOKEN from GTbank, I have logged in but I don’t see the settings and help menu on my left. Please help me. Thank you.

    1. Hello Adebowale,
      I find it difficult to understand you. Do you want to activate your GTbank and Ecobank token? Please, I will appreciate if you can re-frame your question.

  2. Goodday pls I have been trying to transfer money with my token and its been showing me incorrect secret answer.but its the answer am using

  3. Please, how can I get a token when I’m not in the country, been trying to make transfers, but it always request I input a token, please how can I get a o token diaspora,
    Thanks.

  4. Must I get to the bank to get a token and what does it cost to acquire one. I downloaded the gtb mobile banking collected my user ID and password via email, but I’m being asked to provide my token before transaction could be done. What do I do?

  5. Please can i send someone like my next of kin to pick up my token? I am currently not in Nigeria and i really need it.

  6. Hello sir/ma
    I collected my token some month back i did not activate it because i don’t need it them but now i want to activate it i download the app and enter my id and password given to me by gtb it was saying invalid user id or password but what i notice is my id is 11 number why my the orther one is 8 digit the third one is 4 digit and now am not in the country what can i do now if there is solution you can send it to my mail box because i use add my mail when open account

  7. hello i thought you can generate the code on your mobile without using the electronic token system? and also am not in the country how do i get my internet banking i.d and password

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