Are you an MTN Subscribers whose phone or SIM card got missed or stolen and you are now looking for a way to restore your backup contacts or do SIM backup recovery; I will walk you through a simple way you can do this. It is pretty simply compare to the first time you do backup of your contacts.
I presumed that you have done backup of your contacts before now using MTN backup services on your phone. If you have done this, those phone contacts are stored in an MTN secured internet data server. That is to say that you can easily retrieve those contacts from their internet data server any time you want them since you are their customer.
Reasons Why You Needed To Retrieve Your MTN Backup Contacts
• Your phone is stolen
• Your SIM got spoilt
• Your contacts are mistakenly deleted by you or someone
• Your phone got spoilt
Things you should know before you can retrieve your Backup contacts
• Buy an MTN backup 128K SIM card as new welcome pack SIM card, any MTN SIM Card below 128K will not work.
• Make sure you have up to N50 airtime on your new MTN line.
• You new phone should fall among these phones;
• Alcatel
• Arima
• LG
• Motorola
• Nokia
• Panasonic
• Sagem • Sanyo
• Samsung
• BenQ-Siemens
• Simbit
• Sony Ericsson
• Vertu
• ZTE
How to retrieve your Backup contacts, tasks, events, calendar, and notes using MTN Backup Service?
Now, follow these steps to retrieve your MTN Mobile Phone contacts;
• Log into your MTN backup online account at: https://mtnnigeria.weballynis.gemalto.com/CloudBackup/index.html using your login details (your mobile number e.g. 2348012345678) and your password that was provided during your initial contacts backup.
• Go to devices to view where you did your recent backup or synchronization (sync)
• Ensure you select a phone-type that matches with the current phone you are using.
• Click on sync now; you will receive an OTA message that says “server wants to do a synchronization with you”
• Click on continue and it says
“Operation in progress” Wait for the operation to complete.
After completion, your new phone will be update with your contacts, events, tasks and notes that you have saved before on your old phone; you will see “Operation successful. Thank you” Click on OK
MTN backup service will send you a text message
Y’hello! Your SIM backup was successful. Now your contacts are safe on the MTN network. Thank you for choosing MTN N. N50 will be deduct from account automatically while MTN resend the sync data to your phone using OTA; with this you will be able to get back all of your backup data back to your phone.
You can retrieve up 200 contacts from your SIM backup and 5000 contacts from your phone backup.
Now, If you have not backup your MTN contacts before; here are the steps to backup your MTN contacts, tasks, events, calendar, and notes using MTN Backup Service
If you love this article; help spread or tell your friend about it on facebook, twitter, Google+, 2go, Pinterest,
If you have problem retrieving your MTN backup contacts let me know. Drop your challenge on the comment box below. Ok, I will help you out provided you will tell your friend about this site.
I need my number back
I need my numbers
Okay
I mistaken deleted my Sim numbers
If you’ve earlier back it up then you can recover it.
how can i get mtn security number pls aand what can in use it for
Good day, please l forget my password to my backup. How do I go about it. thank you
okay
PLEASE I NEED TO BACKUP MY CONTACTS
See how to backup your contacts. If you have challenge with the procedure, please do let us know.
Please, I want to restore all my MTN Back Up Contacts to my new phone.
I did my backup up a day before my phone got lost with this no 07037545624 because my phone was down,the no is 08138661493. but while somebody was talking about the backup i ask her to do it for me with the no above as my battery ran down. mtn ask me to send START TO 307 which was done and they sent a mesg to the phone ,yello ; your subscription was successful and N100 deducted . your service will be renewed on 02/19/2018 N50/2wks. to CANCEL text STOP to 307. but on the next day as i want to pick up my phone where i dropped it to be charged i was told that armed robbers came last night and made away with so many things including my phone, then the next day i recovered my line but no contact in it . Sir,that is why i am here for help.
What is the size of your present sim?
pls my sim got spoilt sometime ago ,and went in for replacement but couldn’t got all my contact can you pls help me retrieve it
Hello, I lost my phone sometime ago and I have never backed up my MTN sim card before. Is it possible to get my contacts back even if I have never synced them before with MTN back up
No!
My phone was stolen I need to retrieve my contacts pls
my comment is cn i retriv a contact on my nokia phn nt my sim card.
You can copy your contacts from Sim to your nokia phone.
They is stole my phone and I need all my contacts back I did welcome back today and my only MTN line for the past ten years.
pls I am Akudo m eze I need to get my Mtn back up I retrieve my sim it get damage on 10th of may which I did will come back on 19th my Ref.no is 77630402
Please, I don’t understand you very well.
i want to retrieve my line
so how can i do it online?
Did you do back up?
Pls am looking 4my lost contact since 2mounth ago i din’t see
Which network is that?
pls can I retrieve a vtu simcard which has money in it that got lost
You can retrieve the contacts if you backup but not with the money
Please my cell phone and sim card was stollen day before yesterday and I have welcomed back my number. Now I want all my contacts to be backed up. Please you people should help me out.
Hello OKIGBO KENNETH,
Do you want to back up your contacts or you want to recover them?
I want to recover them to my sim card and this is my number- 08132987845
Did you back up before losing you SIM?
Yes. I am mtn backup subscriber and my last backup deducation date was on 14th february 2017.
Can l get my contact back
Yes!
I lose my contact on y simcard and av forgoting both password and email
how do i get it back….. MTN
I tried but can not retrieve my phone contacts since last year
It seems you didn’t backup your contact in the first place
And also have a backup subscription earl before now
Okay.
I did a welcome back but am yet to get my contacts and massages yyyyy?
Go ahead and retrieve them if you have earlier backup
I lost my mtn contacts
Hello olanza bosco,
You can actually retrieve those contacts if you had earlier backup those contacts
pls i need my numbers…. i did mtn backup . 08065618612
Have you tried retrieving the backup contact and you couldn’t?
How will get my contacts back
Follow the steps describe on the article above, where you are confuse let us know.
Please kindly help me to retrieve my Mtn contact. I have been to the site but unable to achieve anything. My number is 08036825487. Thanks
Did you previously backup your contacts, Seun. if you do then contact me
Am finding it difficult to retrieve my contacts , please I want you to help me
Hello Bernard,
did you previously do backup of your contacts?
Hello kindly help out in retrieving my contacts back ,the truth is I am not used to all this Android of a phone but better of in bb. Moreso this phone is not in the list of phones mentioned ,am using techno c7 . Please kindly be of help thanks
Did you backup?
PlZz o ai don’t kw aw 2 login cox I dint sign up 4 any backup it jxt activated t self n strted deducting money so aw do I n were sud I log on 2? Tnks ASAP
Hello Phemzy,
You can only login if you have previously sign-up for backup. If your money is being deducted while have you have not requested for backup; visit any MTN outlet close to you for deactivation.
my phone is itel
Hello JOSEPH,
your phone number seems not be MTN number
plse my phone has no internet but i want my contacts back urgently, so plse help me get my backup contaccts back on my sim no 0241825360
This SIM card NUMBER is not an MTN number
i lost my phone and i want to retrieve my contacts that i backup but i can’t restore them since two months ago.
Pls I need my contacts back, it was deleted mistakenly by the person who flashed my phone for me. Pls it is very urgent I don’t have any number .
Hello Jennifer,
did you backup your contacts earlier before your phone was flashed. If you do then we can help you retrieve them.
Hello my fone is not using Internet but I try to use my friend fone which is using Internet but I have not receive any OTA massage since then
Are you also using your friend’s SIM card? Make sure you are using your Own SIM card.
hello
I saw my contact dat I backup but I don’t know how to restored dem in my wcome back mtn sim and is 128k. dis is d message d send to me
You are currently not allowed to sync or recover your content as you have already benefited from a microcredit last time. MTN will try to charge your transaction soon.
pls help me
Change the phone and try it again.